Recently, I was reading a fascinating book about airplane crashes and how poor decision making ultimately led to disaster and the huge loss of life. What was striking about this was the similarity to so many coronial inquests for outdoor education incidents.
Much like many fatalities on outdoor expeditions, each of the airplane disasters could have been avoided. However, fatigue and poor decision making ultimately led to disaster. So why are we so impaired by fatigue and why do some organisations still not see this as a major problem? One school, which shall remain unnamed, for which I worked a number of years ago, were vehemently opposed to any discussion around fatigue, despite numerous concerns being raised by staff around the impact it was having on the welfare and well-being of the staff. The implication was that we were just being lazy and trying to get out of work. I would suggest 80+ hour weeks backed up by driving vehicles full of students was a bit over the top. However, I’m not going to dwell on the rest of that experience, other than to say it was a pre-loaded disaster waiting to happen. When we’re fatigued, a number of things happen which reduce our ability to make clear, informed and reasonable decisions. The harder we try, the less effective this becomes. Our focus narrows further and further into a tunnel vision that cripples our ability to make sound, reasoned judgment. This was evident in the cockpit recordings of each of the plane crashes outlined in the book. Instead of clear, thoughtful and decisive action, mistake, after mistake, after mistake was made, culminating in the inevitable plane crash. Experienced pilots forgot their training. Simple corrective actions weren’t taken. The same is true of fatalities in outdoor education in which fatigue adversely impacts on the ability of an instructor to make reasonable, informed decisions. Research has shown that multiple shifts of work and not sleeping for 24 hours (which counts poor/broken sleep within the mix), has the same effect on decision making that being drunk has. Do we ever allow teachers and instructors to be drunk at work? No! So why do we allow fatigue to be overlooked? If you examine the black box flight recordings of the conversations inside the cockpit, it becomes abundantly clear that for example, despite evidence to suggest that all the pilots needed to do to save the plane and those they were responsible for was to push down on the controls to increase speed and prevent a stall, they kept pulling back on the stick, consequently condemning the plane and all onboard. However, before we call them stupid, which is the temptation of a back-seat pilot with no airtime, let’s look at the effects which fatigue has on people and why it’s not surprising that such poor decisions were made in the air and also in the field, for so many expeditions which have gone disastrously wrong. When people are fatigued and/or drunk, their reaction time slows, their ability to solve complex problems is significantly inhibited and their ability to perform even the most regular and simple tasks becomes compromised. The only solution for fatigue, is sleep, not push through it as a former boss of mine would always profess was the way he always did it and we should do the same! That, in my opinion, is idiotic in the extreme and will eventually result in someone getting killed. However, you can always learn a lot from idiots as they demonstrate the dangers of what not to do. Often this can be even more beneficial than someone telling you what you should do. Good decision making is one of the best risk management strategies you can have. You see something that hasn’t gone to plan, doesn’t fit or doesn’t feel right. You assess the problem, adapt and respond accordingly. Good outdoor leaders will continually do this throughout any program. Most of the time, what they do isn’t even noticeable. Other times, it’s clear that there’s a problem and there’s a shift in plans to address it. The same is true with airlines. Most of the time you have no idea that corrective action was taken, which is the way it should be. Unfortunately, when we’re fatigued, that vitally important, broad problem-solving skill set stops working. We can only focus on single tasks and, even then, we might only be able to focus on a single part of a single task, which is even worse. Often fatigued individuals will also focus on something that is completely irrelevant to the problem at hand. Instead, they become entrenched in a minor detail and they can obsess over it, as it’s the key to solving their current problem. However, their tired-self can’t even rationalise the fact that they’re grabbing onto something which is completely pointless, again due to their diminished capacity to make rational decisions. Unfortunately, in outdoor ed incidents, we generally don’t have first hand recordings of the events as they transpire, which we do have for the airline industry. Listening to these recordings, it becomes clear that minor and irrelevant concerns become the sole focus of someone who is fatigued. The death spiral starts and there’s no way out. If you compare this with coronial inquests into outdoor education fatalities, on many occasions, you can see how fatigue might have impaired judgment and might have contributed to triggering the repeatedly poor decisions and the downward spiral which ultimately resulted in the fatality. Now not all outdoor ed fatalities have fatigue as a contributing factor, but if we’re aware of the fact that it’s one of the most dangerous problems we can face even as experienced instructors, then we can put systems in place to manage and avoid fatigue and it’s related hazards. If we don’t want staff to be working ‘drunk’ from fatigue, then we must have good systems in place for managing this. How long is an acceptable shift? What are the tasks that each staff member is doing during this time? What driving is involved? Can the load be shared? What if someone feels fatigued? What backup plans do you have in place? The outcome of each of the airplane crashes was that systems to monitor and address fatigue were introduced, the result being, safer air travel. For outdoor education, this is something that must be addressed. It can’t be pushed through. It can’t be ignored. It can’t be put off for a discussion later in time. The end results, like the fatal vehicle accident in New Zealand where the teacher fell asleep at the wheel, are self-evident that fatigue and good decision making don’t go hand in hand. Do you have a fatigue management system in place? If not, make it your number 1 priority today as it’s vital that we and our industry ensure we keep safe those for whom we’re responsible. It’s essential to have instructors with clear heads and great decision-making skills, so that every outdoor experience is a wonderful and rewarding one for everyone.
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When looking at any activity or required skill within an organisation, there are four levels of competency. As we learn and develop, no matter what the skill or activity is, we all go through these stages from knowing nothing about what we’re doing to being unconsciously competent in what we do.
As we move through each of these stages, it can be quite confronting for many people, especially if they’ve been doing something which isn’t quite right or there’s more to what they’re doing than they’ve ever imagined. The first stage and often the most confronting realisation for people is unconscious incompetence. This is where you don’t know what you don’t know. It’s the most frustrating point at which we find ourselves and in terms of risk management, the most dangerous point and position someone can be in if they’re responsible for an outdoor or experiential program which involves a level of risk. The worrying thing about this is that over many years, I’ve come across countless people in the head of outdoor education or experiential education positions who are unconsciously incompetent. They’ve been promoted as a teacher into a role for which they might have had an interest, but no real or extensive experience. In this case, whoever is put into this role is being failed by the organisation. Having an interest in something versus understanding the role and inherent risks is a totally different thing. If you don’t know the risks of an activity or program, how can you be expected to manage them effectively? Getting some basic training in the skill or activity then helps someone to move from this first stage to the second one, which is conscious incompetence. This is where you realise you lack certain skills and understand the need to train in, practise and develop those skills. In terms of risk management, this is key to getting things right within your school or organisation. For many of those teachers who have been promoted to positions of responsibility to oversee programs with a range of risks involved, it’s vital that each understands the risks to which they and their staff are exposed and how to effectively manage these risks. Once someone has this realisation, then they can start to plan to address this skills’ gap in themselves and in their organisation. Further training and experience at this point, then gets you to a position where you’re consciously competent. You still have to work on many parts of the programs and continue to practise and develop your skills, but overall, you’re good at what you do and are able to support and develop others as well. The final stage is unconscious competence. You know what you’re doing without thinking about it. You have a level of experience and initiation, which guides your decision-making process to support the programs you’re running. In your mind, you have a picture of what a standard program, day or experience should look and feel like and you automatically react and respond if something doesn’t quite fit. For example, if a series of different weather conditions or warnings present themselves, you unconsciously play out various scenarios in your mind as to the potential impact and consequences of this. A realisation of this for me was on one program. There was a pattern of illness and student behaviours emerging which pointed toward a series of potential injuries. The change of energy in the group, the apparent fatigue that was emerging, meant that a change of plans was needed. Due to the different level of skills and experience amongst the staff team, only a couple of staff could see this pattern emerging and others couldn’t see the problem at hand. The potential negative consequences of not being able to identify risks as they’re emerging can be huge. It’s critical to ensure that you have unconsciously competent staff in your team to help advise you and others on hazards and risks which might not be obvious to others who are still at the lower levels of skills’ development. Whilst some of these four different levels can be addressed through training, which is vitally important to begin with, the other levels are grown and developed through practice and experience in whatever it is you’re doing. Further training can reinforce this. However, practice really does make perfect. Whatever level you and your colleagues are at now, you will benefit immensely from training and experience to ensure that all your staff are unconsciously competent in whatever it is they’re doing. A while ago I wrote about finding myself outside my comfort zone on a reccie trip with some colleagues. We were white water canoeing, something I’d never done before. It was something I found quite challenging, but a rewarding learning experience.
Learning new skills in outdoor education is a great way to keep things interesting and expand your skill set. However, what happens with something you’re very experienced in? Should you be practising it outside of work? Is what you do on the job enough practice for something at which you’re good? Snow skiing is something I’ve done since I was 5 years old and an industry I’ve worked in for around 7 years. In terms of outdoor skills, I can safely say, snow skiing is my strongest one. However, despite this experience, I still have plenty to learn and so much more upon which to improve. However, it’s not until your skills are actually put to the test, that you realise just how much more there is to learn and why it’s so important to continually up-skill. Recently I spent a couple of weeks overseas skiing, as it’s been a number of years since I’ve done an entire season of work at the snow. When doing seasons, you have the time to truly build your skill-set and challenge yourself in so many different ways. However, it’s surprising how quickly you lose some of your finer skills when the season’s over. Getting back on skis for the first time in a year is always an interesting experience. I love the sound of the boot clicking into the binding, fixing my helmet and lowering my goggles ready to jump on the lift. However, despite having skied many double black diamond runs over the years, I’m not going to head for the highest peak and fang it down the most hectic run as fast as I can, launching off everything I can find. No, that would be idiotic. Instead, I like to find a nice green or blue trail to run up and down to warm up and get a feel for everything again. I’ll probably spend an entire day doing this. When I’ve had a chance to get my balance back and regain the feel for my skis, I’m ready to start rebuilding my deteriorated skill set that time has eroded. With any outdoor skill, you’ll reach a point where you’re highly competent and things will come back to you quickly. However, without practice, similar to physical fitness, all these hard skills, deteriorate over time. For an instructor, this deterioration is not good and can come from both lack of practice, or only operating at a much lower level of intensity. If for example I was with a group skiing day in and day out, as is often the case for experienced instructors of any outdoor activity, I might just be cruising all the time on green or blue runs to match the level of ability of the group. However, cruising can lead to complacency and dull your senses to the wider challenges and risks of the activity that you’re leading. To avoid complacency, often called an expert blind spot, you must therefore continually practise and test your own skills at a much higher level to ensure you’re prepared for any contingency. You never know when you’ll need to quickly switch up from cruising instructor to rapid situational risk assessor and responder. For me, this realisation came when I took a ‘short-cut’ on Whistler Mountain. I wanted to get to the furthest section of the mountain and I could see the lift to where I wanted to reach. I’d been skiing along the top of a ridge line, on a blue home trail. However, I saw what appeared to be a nice descent into the next valley and onto the lift. It was soft and powdery to begin with, but suddenly, on my right appeared a cliff and in front of me was a massively steep chute littered with rocks. Most skiers have a home mountain, which they know like the back of their hand. For me this is Thredbo and so I can criss-cross it all day knowing where my random short cuts will take me. However, again this home mountain confidence can lead to complacency and over-confidence in other situations. Practising your skills on different mountains however, and getting into situations such as I did, is a real reminder of how aware and vigilant you need to be in the outdoors. Rather than panicking, as I stared down the incredibly steep descent, I quickly dug in and attacked the chute, swiftly switching back and forth one sharp turn after another to control my descent, whilst avoiding the jagged rocks protruding from the snow. With a few crunching sounds from under my skis, I cleared the worst of it and glided out the bottom into a wide open section of deep soft snow. Glancing back up, I could now see the insanity of the ‘short cut’ in all its glory. Let’s do that again! I thought… Whilst this wasn’t an ideal situation in which to find myself, the ability to switch up to a higher level of thinking and respond swiftly is an important thing to be able to do with any of your outdoor skills. This requires practice and pushing your own limits outside of your regular work. Whilst you’d never take a group with you into a situation like this, this sort of experience reminds you of the risks that are inherent with an activity such as skiing, as well as the need to continuously build and improve upon your own skills. Expertise does lead to complacency and as outdoor educators and instructors we need to practise our own skills and be reminded that there are always limits to our experience and expertise. This helps us to be aware that there are always going to be risks involved and that we must eliminate, manage or mitigate those risks for our programs. However, if we don’t practise and test our hard skills outside of work, the chances are, your comfortable daily operations will become increasingly exposed to potential complacency as the instructor skill-sets deteriorate and activity risks don’t appear as dangerous as they really are. To help resolve my over confidence and need to rebuild my alpine skill set, it was time for me to go back to ski school and take some lessons again. Lately, I’ve been doing a lot of professional development. Most people will groan when they hear PD, as they’ve experienced the classic ‘first day(s) back’ professional development time, which could be just a complete waste of time and energy for all involved. From what I’ve experienced over the years, you may as well have another day of holidays and it would be far more beneficial. Whilst much of this is done to save money and meet the mandatory PD hours requirements for teachers, are teachers actually learning anything that will improve their teaching practice or professionalism, or is it just an exercise in futility?
Don’t get me wrong! PD is vitally important, but is self-initiated and directed learning a far better approach? What I’ve been doing recently for my own PD has been through two different forms. The first has been reconnoitering new areas of the countryside to further develop a program. This is always an exciting and challenging time as now you’re exploring new areas with which you’re unfamiliar and trying to find suitable tracks, trails, rivers and campsites which are suitable for the age and experience level of the group for which you’re planning. Sometimes, it’s easy and quickly falls into place. Other times, it’s like trying to get out of a darkened pit full of goblins whilst being stalked by a ring-obsessed weirdo. On this occasion, it was closer to the latter, as we found out the new area was not a nice babbling brook surrounded by gentle countryside, but rather a vicious, shallow, rapid-flowing white water filled gorge. We were about 2km in when we realised how nasty it was getting and what was supposed to be a pleasant three hour paddle, took seven hours! Thankfully, we didn’t have to battle orcs along the way, but at some points I was hoping that eagles would come and rescue us. Sadly, it was not to be and we had to navigate and negotiate the gruelling gorge that went on for several kilometres. During this time, we’d also looked at mountain biking, canoeing and hiking as options in and around Canberra as there are some amazing national park areas with great tracks and trails throughout. Despite the fact that a number of these options weren’t particularly suitable to take students on, this was an extremely successful trip. From a professional planning point of view, even if you’re not going to change your program in any measurable way, going on “reccies” is a useful exercise, as you’re reinforcing your own skill set for navigation, route assessment, logistics planning and risk management. It’s all these concerns that you suddenly find come back to the front of your mind when looking at new areas that can naturally feed-back into your existing program and help you re-think, re-assess and improve upon what you’re already doing. The other PD I’ve been doing has been the more traditional kind, in terms of workshops and conferences. Sometimes these are hit and miss when it comes to helping you in your teaching role, but that mainly comes down to what sort of conference you’re going to and which sessions you attend. The first one I went to was a digital schools’ conference. It was basically exploring how technology can be better used in education. I sat in on a couple of sessions which were excellent as the presenters hit the nail on the head! It’s not really about the technology. It’s about the use of technology as part of a wider educational experience. When you boil it all down, the skills you’re learning in STEM and trying to innovate with are exactly the same as what’s being learnt through outdoor education. The core principles of innovation are: • Problem solving, risk taking, adaptability, teamwork and leadership. The core principles of outdoor ed are: • Problem solving, risk taking, adaptability, teamwork and leadership. Simple right? Well sadly, it’s not always the case and often teachers can see the use of technology or coding as the end goal or the learning outcome. As in outdoor ed, often schools see the outcome as getting kids outdoor or learning how to ride a bike or canoe. These are all just the means through which these core cognitive and experiential skills are being developed. I also had the wonderful opportunity to present on innovation and how the chaotic and imprecise science it is to develop an idea into something that solves a much wider real world problem. I also explored how this can be translated into the context of education and why this is now such an important part of the modernisation of education that might one day see us escape from the industrial revolution hangover upon which our curriculum’s based. The second conference I went to was more closely related to outdoor education and covered some fascinating insights into concussion identification and management. This was a great up-skilling opportunity for me, as whilst I’d understood and had managed a number of concussions over the years, I was able to get a far greater understanding of what happens with the injury and how it manifests itself. This is something that a senior first aid course would never cover and even with the wilderness courses I’ve done, it was only ever touched on briefly. Yet attending a comprehensive keynote presentation by a leading medical specialist in the field, was an amazing learning opportunity. PD can be both insanely frustrating if it’s done poorly, or immensely beneficial if it’s done well. Some people might perceive PD at conferences as junkets, but this couldn’t be further from the truth. From the Wilderness Risk Management Conference I attended last year to the various ones I’ve been to this year, it’s helped me attain a much greater understanding of my own professional practice and helped me to reflect and review what I do as an outdoor educator and how I go about doing it. I have to admit I have great memories of the enforced PD days from school days past. At one school I was once part of an English/History faculty. We taught an integrated unit called Valley In Perspective, that combined English/History/Geography and Outdoor Education. It was in some ways a little heavy on the academics for my likings, but overall it worked quite well. We were always allocated a day at the start of term for ‘meetings,’ which was code for sitting in the office and wasting lots of time, something which I can’t stand doing. However, one of the teachers had a boat and so instead of sitting in the office, we went and spent the day on his boat. We would discuss work for about an hour, but then would relax for the rest of the day lazing about the deck or going sailing and usually having fish and chips for lunch. Whilst many a useless manager would say this was a waste of time, it was an excellent team building exercise and our team of four worked exceptionally well together, despite the school being a disastrous toxic mess in which to work. Ultimately, PD is vitally important for renewing and up-skilling you in your professional life and can have great benefits when done well. Meetings can be of some value, so long as you limit their time and have clear goals and objectives from the outset. However, to get any real-residual benefit from professional development, you need to go out, test your existing skills and continually learn new ones which can help you to become a far more effective educator throughout your life. Risk management in schools is an interesting and concerning problem. There’s nothing in teachers’ training which helps them to understand the role and responsibilities of running activities outside the school grounds. In years gone by, this wasn’t too much of a worry as most teachers weren’t involved with the sheer volume of additional programs, excursions, activities and overseas trips which now form part of a normal year at school.
The only education that teachers seem to have in this is that at some point, they’re involved in a trip somewhere doing something and rather than having any actual training to be able to manage and help run whatever it is in which they’ve now found themselves involved, they’re entirely reliant on learning something about what they should be doing through osmosis. The expectation that they absorb something at some point in time which then magically enables them to manage risk in a well planned and professional way is ridiculous in the extreme, yet that’s basically the industry standard. Sadly, osmosis is a rather unreliable means through which people gain even a decent baseline level of any sort of skill, let alone risk management. It’s like letting your English teachers learn about a text for the first time as they read it with (or slightly behind) the class, or your maths teacher, teach themselves by reading a chapter ahead and asking the other teachers a few questions about ‘this whole algebra thing.’ Parents would be horrified and continually write angry emails to the school if they knew their children were being taught by teachers who literally knew nothing about their subject areas. Why is nobody upset when that same lack of skill and understanding is being applied to situations which place students at real risk or harm? Why is risk management training such an afterthought? Why do schools rely on osmosis for one of the most critical things required to keep their students safe? Is it because they don’t care? Most likely not. Is it because it’s too expensive? Hardly, as most training days are less than $500 a day and the cost to investigate even a minor issue is viciously expensive and can easily run into the thousands of dollars. Could it be something that they think they can contract out and not worry about because it’s now someone else’s problem. Perhaps they think they can do this, yet ultimately, they simply can’t contract this out and absolve themselves of any responsibility. If only there were an easy answer to this. There is some level of naivety in all of this and what’s commonly known as unconscious incompetence. You don’t know what you don’t know. So if you don’t know it, then how can you be expected to do something about it? Unfortunately, this is not considered a reasonable or acceptable defence when something goes wrong. It just makes you look more idiotic than before and even a mediocre barrister will maul the hell out of a teacher who tries to use this. The ‘I didn’t know’ defence has sadly been used in coronial inquests and no amount of ignorance has ever brought a deceased child back nor mended any shattered lives. So if training isn’t too expensive and it’s not too hard to do, why is it overlooked? I’ve often had the reply from teachers ‘I’m just a classroom teacher, so I don’t need to do anything like that.’ Yet these same classroom teachers are taking students down town, interstate and overseas on study tours, sports trips and cultural immersion programs. Just because you’re not going white water canoeing in South America, doesn’t mean you, your students and the school are not exposed to a huge range of potential risks from cultural misunderstandings, to political and social risks and poor student behaviour, just to name a few. Every time teachers leave the school gates with a group, they’re responsible for the safety and well-being of that group and like the English teacher reading the text as they go, teachers regardless of subject expertise, should not be out on a trip, anywhere, doing anything and making it up as they go. In my twenty odd years in education (some more odd than others), the overwhelming trend has however been to allow totally inexperienced and untrained teachers to take groups out and make stuff up as they go. This is wrong and at the end of the day, luck always runs out and situations like this will always end badly. Rather than rely on the magical fairy tale land of risk management through osmosis and relying on making stuff to as you go, it’s time to up the ante on teacher training and enable those keen and enthusiastic teachers who want to improve student learning through amazing real world experiences, to undertake some real risk management training and properly build their skill-set around good risk management practices so that every trip on which they go, is a memorable one for their students for all the right reasons. When we don’t know what we’re doing and we’re expected to have answers or manage risk, this is a massive problem. How can we be expected to put systems in place and plan for contingencies if we don’t understand the situation or context of what we’re expected to be doing.
Many teachers find themselves in this exact situation and are expected to plan for something about which they know nothing. At this point, the major activity and operational risk comes from the person not knowing what they’re doing, rather than the potential inherent risks of the activity itself. Do we let inexperienced drivers get behind the wheel without any training or supervision? Thankfully not. Yet why are so many teachers allowed to run sports, excursions and activities with no idea, training nor experience in what they’re doing? It literally makes no sense at all to allow someone to take on a role which requires them to plan for and mitigate risks, if they have no idea themselves. The increased risk here comes from the person not knowing what they’re doing at all and they’re simply making things up as they go, which is never good in terms of risk management. A number of years ago we came across one such group on an expedition. We were in Kangaroo Valley and just starting out on an expedition when we came across a group just finishing an expedition. In talking with them, we quickly realised they had absolutely no idea what they were doing. Their whole risk management plan was apparently based upon the fact that one of the teachers went for a walk and saw a snake, therefore they went canoeing instead because the risk of the snake was too great. I really want to laugh at this point as on that exact same river, I saw a 3 metre Eastern Brown Snake in the water and then it slithered up onto the place we had just had lunch, so seeing a snake in the wild and basing your decision on risk management around a single sighting of a snake seems quite idiotic to be perfectly honest. Essentially these guys had been out on a multi day canoe expedition with no canoe instructors, no maps, no communications devices and no backup plans. Everything has to run perfectly for them to be ok, which relying on luck for your management of risk, is never a good thing. One wonders how this group was even allowed to go out on this trip with such a poor basis for the management of the inherent risks, let alone the operational risks which were so obvious to this trip. Unfortunately, trips like this go out every day with no idea what their real risks are and the consequences of this can be horrendous if something goes wrong. The only way that this sort of situation can be avoided is through training and experience. If any organisation is sending staff out untrained and unprepared in terms of risk management, then they deserve everything they get if something goes wrong. Schools don’t allow untrained teachers in the classroom, so why do they allow untrained teachers in the field. Whether the teacher is running the trip or not, they need to understand what they’re doing to ensure they’re capable and effective in managing the risks involved outside of the classroom. Therefore, they need to be trained and experienced in general risk management, as well as activity or program specific risk management, so they can minimise the risks involved. The risk of not knowing what you’re doing is far too great and negligent when there’s so many opportunities to get trained and get up to speed with factors of which you should be aware and doing the right things to ensure you’re running awesome, experiential educational programs. If you feel like you don’t know what you’re doing and don’t understand the risks involved or just need a refresher, then get some training today so that you can confidently manage risk no matter what the situation or context. Thus, always run awesome, educational programs for all your students. For the adventurous rock climber, Mount Arapiles in Tooan State Park Victoria is an absolute must! This is a world class climbing spot and regarded as the best in Australia, attracting locals and international climbers alike. Four hours North West of Melbourne, the mountain range suddenly rises up out of the near dead-flat Wimmera plains, a stunning sight in itself, but wait till you get to the top!
The nearest regional centre to the Arapiles, is Horsham. Head west from there on the Wimmera Highway until you get to the small township of Natimuk. There’s a really good general store there for some basic last minute supplies. From there, you can’t miss the mountain range. It’s dramatic, stunning and rises up out of the Wimmera plains to dominate the landscape. There are over 2,500 different routes to climb on this mountain, which provides a massive range of options for the beginner, right through to the advanced lead climber. Even though you’re bound to find other climbers around, there’s plenty of options from which to choose. To get started, there’s a number of small, short climbs with easy road access and simple to setup top belays without having to lead climb up. These are perfect for the whole family, training the kids, or just bouldering to improve your own technique. Further in, the mountain opens up into a massive collection of climbing routes for all skill levels and abilities. There’s an abundance of multi-pitch lead climbs up challenging rock faces, chimneys and stand-alone rock pillars. For less experienced climbers, guided climbs are available from the local area. For the experts, grab yourself a route map and get climbing! The views from the top are stunning. The mountain is a stand-alone feature on the landscape, so all around you it drops down to the beautiful agricultural plains of Western Victoria as far as the eye can see. There’s way too much to do here for just one day, so plan to make a trip of it. If you want to stay onsite, you must book camping in advance via the Parks Victoria Website. The camp ground has a great international atmosphere, with people from all over the world hanging out and taking on the variety of challenging rock faces. Whilst this is an all year round location, Summer here does get really hot, so from a risk point of view just keep that in mind. If you love climbing, then this is by far the best place to do it in Australia! PACK LIST: • Tent • Sleeping Bags • Sleeping Mat • Food • Gummy Bears (because you just can’t go wrong with them) • Camping Stove • Firewood (You're not allowed to collect wood from the site.) • Water • Lanterns • Sunscreen • Insect Repellent • Clothes for hot midday and cold nights • Climbing Gear (helmet, ropes, harness, devices, shoes) • First Aid Kit • Camera ‘We’ve got that covered,’ are often the famous last words of people who under-estimate what’s needed in terms of risk management and who are also over-confident in their ability to deliver. Unfortunately, I’ve seen this so often in schools where people think they have everything covered, that risk management is just an annoying document or ‘it’s someone else’s job to do that.’ The reality is that, one, it’s everyone’s job. Two, nobody else can do it for you and three copy and pasting someone else’s mistakes leaves you liable to their lack of ability to assess and implement good risk management, leaving massive holes in everything.
I’ve also seen schools going down the path of employing someone to do all the risk assessments for them. Now this is problematic on a number of levels. One, I could write endless risk assessments and be confident that we’ve minimised our foreseeable risks and have documented it well. However, that’s like my taking a driving test for someone else. I know I can drive, but can they? What actual understanding of risk do teachers have and why are there still so many issues with risk management? The fact is that unfortunately, the majority of teachers have never had any training in risk management. They’re suddenly expected to know how to write a risk assessment for school excursions, without any training whatsoever. I’ve had some people say to me, ‘But our teachers know how to manage students, so they’re ok.’ I’ve never understood this, as being able to manage a group of students in a classroom, is fine, but risk management for school excursions and activities is far more complex than this and there’s so many considerations and random factors which play into good risk management. These go well-beyond the ability to count the number of students you have with you and make sure they stay together. Risk management training is critically important for all teachers to have. Whilst it does take time and experience to fully develop these skills, there needs to be a solid foundation of training and understanding so that teachers can become good risk managers which helps them in the classroom, on the sports field and wherever else their excursions, international tours and programs may take them. As a starting point, we decided to take our 20 plus years of experience in school risk management and distil it into a 3 hour training course to help teachers develop a solid understanding of risk and risk management and what they need to do when taking any group for a school excursion or activity. How to write a risk assessment for school excursions is like risk management 101 for teachers. It covers everything to get started so they can run safe school excursions and activities for their students. Professional development for teachers is extremely important for their ongoing development. It’s not just classroom practice they need to develop, but all those other skills to ensure they’re keeping their students safe. Risk management in schools is an interesting and challenging problem. Firstly, there’s nothing in teachers’ training which helps them to understand the role and responsibilities of planning for and managing risk. Secondly, what actually are the risks? What could be considered a hazard or risk in the classroom, is vastly different from what could be considered a risk on the sports field, out on camp, or on an international study tour.
In years gone by, this wasn’t too much of a worry as most teachers weren’t involved with the sheer volume of additional co-curricular programs, excursions, activities and overseas trips which now form part of a normal year at school. Added to this, the focus of risk management in schools has also predominantly been on buildings, grounds, office spaces, classrooms and boarding houses and not on the specific activities which go on outside the school grounds on a daily basis. The fact is, on-site risk management is quite different from off-site risk management. However, often there’s only training available for on-site risks. This makes no sense, as schools continue to run great education programs inside and outside of the confines of the school grounds. As an experienced outdoor education professional, if I were to do a walk-through of an entire school as part of a risk assessment, then I would most likely miss several things because it’s not my specific area of expertise. The same is true when Workplace Safety Professionals attempt to evaluate risk outside of the school. Unless you’re specifically trained in excursion and activity risk, you’re bound to miss something, which can lead to injuries and incidents which could have been avoided. The only education that teachers seem to have in risk management is that at some point, they’re involved in a trip somewhere, doing something, and rather than having any actual training to be able to manage and help run the program, they’re entirely reliant on learning something about what they should be doing through osmosis. The expectation that they absorb something at some point in time, which then magically enables them to manage risk in a well-planned and professional way, is ridiculous in the extreme. Yet that’s basically what’s been the industry standard. People reference ISO31000 all the time. (This is the international standard for risk management). However, if you’ve ever had enough coffee to drink and made it all the way through the ISO, you’ll realise that it’s so broad and general that just reading this doesn’t give you any real idea about how to manage school excursion and activity risks. It does however, outline what the paperwork should look like. Sadly, osmosis and reading ISOs is a rather unreliable means through which people gain even a decent baseline understanding of risk management. It’s like letting your English teachers learn about a text for the first time as they read it in class with their students, or your maths teacher, teach themselves by reading a chapter ahead and asking the other teachers a few questions about ‘this whole algebra thing.’ Schools and teachers have a professional responsibility to manage risk wherever their educational programs take them. Whilst this is a significant concern, which the recent pandemic has focused everyone’s minds on, rather than just continuing to say it’s a concern and something should be done about it, we decided to do something about it. From our 20+ years of running school excursions, camps, co-curricular programs, sports and international tours, we decided to create structured, professional development training for teachers in risk management that’s specific to excursions and activities. Risk management is not generic and for school activities, it cannot be covered effectively by workplace health and safety risk training. When you’re dealing with students, staff, transport, activities, airports, medical concerns, mental health issues, activities and a range of educational programs, teachers need to be trained and confident in their planning and management of these specific inherent risks to ensure programs are well run and enjoyable. Nobody is ‘just a classroom teacher’ anymore. The more our school programs venture out into the real world, the more important it is to have teachers with great risk management skills. Every time teachers leave the school gates with a group, they’re responsible for the safety and well-being of that group and like the English teacher reading the text as they go, teachers regardless of subject expertise, should not be out on a trip, anywhere, doing anything and making it up as they go. This leads to disaster and at the end of the day, as educators, we want to run great programs which have well-planned safety built into them. We decided to share our experience of risk management, through online and face to face professional development. Over the years, I’ve had the best moments of my teaching career and seen the most impact, when we’ve been out on some sort of excursion or activity. From this, we want to enable all those teachers who want to improve student learning through amazing real world experiences, to be able to gain confidence and strength in their risk management skills so that every trip of which they’re part, is a memorable one for their students for all the right reasons. How often do you review the programs you’re running and how they’re being run? Are there any specific activities which require specialised training, experience or knowledge? When it comes to experiential or outdoor education programs, there are often key activities which need specific training and or experience so they’re able to be run effectively, efficiently and safely. However, when one team member moves on, standards change or complacency creeps in, this can become a significant risk to your organisation and programs.
How often do you review your team dynamics and skill set? What are the strengths of your team? What are the gaps in your team? Can those gaps be amended through staff training or training courses? Do you have a system in place for constantly assessing and reviewing this? To be clear, to begin with micromanagement of staff is definitely not needed here and can be massively counterproductive. However, the opposite is also true. If you have staff whose skills are never developed reviewed or improved, this can lead to complacency, poor work and an ‘expert’ blind spot situation where everything will be ok, because it always has been. For your organisation, there needs to be a happy and effective medium for this. With no reviews or identification of key skills and experience, or the blind expectation that everyone has the same level of skill because you set a qualification as a minimum standard for employment, then you’re deluding yourself into a false sense of security and setting yourself up for problems down the track. One place I worked, we had all field staff training as a minimum with a Cert IV in outdoor recreation. However, the skills and abilities of each member of staff varied enormously. Their ability to engage students in the group, their ability to setup ropes courses, expeditions and debrief activities all varied massively. Yet they all had the same qualifications. The potential risk in this situation is that you can’t simply allocate staff to activities without understanding their strengths and weaknesses in specific areas. However, the positive of this is that you need people with different and complementary skills to make it a fun and dynamic working environment. That same organisation for which I was working, despite having gaps in training and skills, the team dynamics were really positive as the task and role allocations were done based upon those complementary skills. For example, I can’t reverse trailers. I try, but it never ends well. So one of my colleagues always reversed the trailer. Conversely, some of the team were squeamish with ticks, blood and open wounds, which I wasn’t, so I ended up removing all the ticks and patching up all the gaping open wounds. At the end of the day, we worked well together. However, there were still gaps in skills and understanding of a range of things which caused a number of breakdowns in communications and challenges along the way. It’s therefore critical, even if things are running reasonably well, to review the skills needed to run the programs for which you’re responsible, as part of your ongoing risk management. So often people think of risk management as simply the documentation you’re creating. However, it’s far more than that and the skills and experience of your staff is critical to the way in which risk management is developed and implemented. What are the strengths of your team? What are the gaps in their skills and what training to they need to help close these gaps? Often general risk management training is overlooked versus activity specific training. However, activity specific training, whilst it develops a great set of specific skills, is often the broader contexts of risk management that gets missed when we focus on one specific area. Hence, it’s important to keep this in mind when reviewing the training needs of your team. Once you’ve been able to identify the gaps, then it’s important to provide opportunities for training, or on the job experience to help the team members to improve their skills in this area. This can make a huge difference to the safety and coherence of the organisation and the team dynamics. External training is also critical to ensure that the right skills are being developed and being done in a way that’s also at arm’s length so that internal processes and procedures are also being challenged and tested to help ensure industry standards are up to date and being met. What are your gaps? If you haven’t reviewed where you’re at for a while, then it’s time to do so right now. Identify your skills’ gaps and ensure you get your team trained in each of those areas of need to ensure you’re running safe, awesome experiential outdoor programs for your students. |
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February 2021
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