Recently, I was reading a fascinating book about airplane crashes and how poor decision making ultimately led to disaster and the huge loss of life. What was striking about this was the similarity to so many coronial inquests for outdoor education incidents.
Much like many fatalities on outdoor expeditions, each of the airplane disasters could have been avoided. However, fatigue and poor decision making ultimately led to disaster. So why are we so impaired by fatigue and why do some organisations still not see this as a major problem?
One school, which shall remain unnamed, for which I worked a number of years ago, were vehemently opposed to any discussion around fatigue, despite numerous concerns being raised by staff around the impact it was having on the welfare and well-being of the staff. The implication was that we were just being lazy and trying to get out of work. I would suggest 80+ hour weeks backed up by driving vehicles full of students was a bit over the top. However, I’m not going to dwell on the rest of that experience, other than to say it was a pre-loaded disaster waiting to happen.
When we’re fatigued, a number of things happen which reduce our ability to make clear, informed and reasonable decisions. The harder we try, the less effective this becomes. Our focus narrows further and further into a tunnel vision that cripples our ability to make sound, reasoned judgment. This was evident in the cockpit recordings of each of the plane crashes outlined in the book. Instead of clear, thoughtful and decisive action, mistake, after mistake, after mistake was made, culminating in the inevitable plane crash. Experienced pilots forgot their training. Simple corrective actions weren’t taken.
The same is true of fatalities in outdoor education in which fatigue adversely impacts on the ability of an instructor to make reasonable, informed decisions. Research has shown that multiple shifts of work and not sleeping for 24 hours (which counts poor/broken sleep within the mix), has the same effect on decision making that being drunk has. Do we ever allow teachers and instructors to be drunk at work? No! So why do we allow fatigue to be overlooked?
If you examine the black box flight recordings of the conversations inside the cockpit, it becomes abundantly clear that for example, despite evidence to suggest that all the pilots needed to do to save the plane and those they were responsible for was to push down on the controls to increase speed and prevent a stall, they kept pulling back on the stick, consequently condemning the plane and all onboard.
However, before we call them stupid, which is the temptation of a back-seat pilot with no airtime, let’s look at the effects which fatigue has on people and why it’s not surprising that such poor decisions were made in the air and also in the field, for so many expeditions which have gone disastrously wrong.
When people are fatigued and/or drunk, their reaction time slows, their ability to solve complex problems is significantly inhibited and their ability to perform even the most regular and simple tasks becomes compromised.
The only solution for fatigue, is sleep, not push through it as a former boss of mine would always profess was the way he always did it and we should do the same! That, in my opinion, is idiotic in the extreme and will eventually result in someone getting killed. However, you can always learn a lot from idiots as they demonstrate the dangers of what not to do. Often this can be even more beneficial than someone telling you what you should do.
Good decision making is one of the best risk management strategies you can have. You see something that hasn’t gone to plan, doesn’t fit or doesn’t feel right. You assess the problem, adapt and respond accordingly. Good outdoor leaders will continually do this throughout any program. Most of the time, what they do isn’t even noticeable. Other times, it’s clear that there’s a problem and there’s a shift in plans to address it. The same is true with airlines. Most of the time you have no idea that corrective action was taken, which is the way it should be. Unfortunately, when we’re fatigued, that vitally important, broad problem-solving skill set stops working. We can only focus on single tasks and, even then, we might only be able to focus on a single part of a single task, which is even worse.
Often fatigued individuals will also focus on something that is completely irrelevant to the problem at hand. Instead, they become entrenched in a minor detail and they can obsess over it, as it’s the key to solving their current problem. However, their tired-self can’t even rationalise the fact that they’re grabbing onto something which is completely pointless, again due to their diminished capacity to make rational decisions.
Unfortunately, in outdoor ed incidents, we generally don’t have first hand recordings of the events as they transpire, which we do have for the airline industry. Listening to these recordings, it becomes clear that minor and irrelevant concerns become the sole focus of someone who is fatigued. The death spiral starts and there’s no way out. If you compare this with coronial inquests into outdoor education fatalities, on many occasions, you can see how fatigue might have impaired judgment and might have contributed to triggering the repeatedly poor decisions and the downward spiral which ultimately resulted in the fatality.
Now not all outdoor ed fatalities have fatigue as a contributing factor, but if we’re aware of the fact that it’s one of the most dangerous problems we can face even as experienced instructors, then we can put systems in place to manage and avoid fatigue and it’s related hazards. If we don’t want staff to be working ‘drunk’ from fatigue, then we must have good systems in place for managing this.
How long is an acceptable shift? What are the tasks that each staff member is doing during this time? What driving is involved? Can the load be shared? What if someone feels fatigued? What backup plans do you have in place?
The outcome of each of the airplane crashes was that systems to monitor and address fatigue were introduced, the result being, safer air travel. For outdoor education, this is something that must be addressed. It can’t be pushed through. It can’t be ignored. It can’t be put off for a discussion later in time. The end results, like the fatal vehicle accident in New Zealand where the teacher fell asleep at the wheel, are self-evident that fatigue and good decision making don’t go hand in hand. Do you have a fatigue management system in place? If not, make it your number 1 priority today as it’s vital that we and our industry ensure we keep safe those for whom we’re responsible. It’s essential to have instructors with clear heads and great decision-making skills, so that every outdoor experience is a wonderful and rewarding one for everyone.
No you can’t do that! … It’s not safe!
This is the deafening catch cry of the fleet of helicopter and drone parents who put the apocalypse, now pilots to shame. Be safe! Take Care! Don’t do this! Don’t do that!
Stop! I wanna go home… take off this uniform and leave the show!
With such an increasingly large group of paranoid parents who don’t want anything to happen ever, unless it’s a participation award ceremony where the trophies have had their razor sharp edge buffed off, it’s difficult to know how damaging this will be over the long-run. But damaging it is and damaging it will continue to be for years to come.
In an attempt to make the world ‘safe and perfect’ for their wonderfully ‘perfect’ children, parents continue to cripple their kids into a false sense of security and confidence, or made them insanely dependent, depressed and anxious about the world. Either way, it’s not a healthy way to raise children.
Everyone learns and grows from taking risks, be they physical or emotional risks. If we don’t step outside of our comfort zone and do something, then we make little progress. We don’t learn from our mistakes and we’re unable to understand our true capabilities and grow as a result. Despite the world getting safer and being a far more stable place than it has ever been, for some reason, (probably social media driven) parents seem more fearful and paranoid about everything. They therefore aim to remove all risk and all potential challenges from their children’s lives. There’s just one massive problem with this. It’s insanely stupid and crippling for children and it increases the risk of harm to those children dramatically.
If you don’t know what it feels like to take a risk, then you have no way to gauge the level, severity or potential consequences of that risk. Teenagers struggle with this anyway, as their brains are wired to only seeing rewards out of any situation. However, couple this with absolutely neither perspective, experience nor understanding of taking risks, then you end up with an extremely dangerous combination of false confidence and the illusion of that everything will produce a positive outcome. This lack of experience and false confidence coupled with a parent who will never let a child take any risks, results in teenagers who will take completely unhealthy and dangerous risks with no thought of or perspective for the consequences.
However, if children are allowed to take risks, they’re going to injury themselves. They’re going to get dirty, scratched, knocked about, but each time this happens, they learn from this and develop a level of resilience. They gain understanding of what they’re capable and of what they’re not capable. They build a level of understanding of risk and from this are able to begin to self-regulate, because they know, if you jump out of a tree and land hard, this could result in a rolled ankle, broken wrist or something that’s unpleasant, but not exactly that bad.
We all learn best through our experiences, so those children whose parents don’t let them take any sort of risk, generally drive them to and from school no matter how close it is and don’t let them out of their sight ever. They don’t allow their children to develop a perspective or gauge for risk and consequently are more likely to take dangerous risks as all they have developed over the years is false confidence and nothing more.
Taking risks diminishes this false confidence and is critical to long term development so as children turn into teenagers, they’re far more switched on to identify real risks and approach them in a more responsible way. The next time parents ask why you’re doing this activity or that activity, have a positive conversation about the benefits of takings risks and growth in a great way from these experiences.
It's funny how easily we find ourselves sitting back and taking our working lives so contentedly. Almost every job is repetitive. Some are vastly more repetitive than others, for example working on a production line. However, sometimes even with variety at work, it can still become repetitious.
Recently, my colleagues and I spent some time developing new options for the outdoor ed program. The main aim of this was to have plans B, C, D, etc just in case weather or circumstances prevented us from going with plan A. For this, we headed Canberra to conduct some “reccies” (reconnoitres), to assess the suitability of different expeditions in areas.
Covering three different modes of transport, hiking, mountain biking and canoeing, one of the aims was to have an expedition that could link these together into a seamless journey. So off we went into the Brindabella ranges! This is a mountain range just south of Canberra through which the Murrumbidgee River flows and at points, narrows into mini gorges to create some exciting white water.
After driving around for about an hour and half in the troopie through some amazingly creepy hillbilly country trying to find public access to the river, it appeared we were out of luck. The upper section of the river where we wanted to put in, seemed to be completely hemmed in by private properties filled with wrecked cars and uninviting signs. Thankfully, we weren’t chased out by too many toothless, gun toting madman trying to protect their moonshine stills. With no way in, we decided to head back down to where we left the other vehicle and paddle from there.
Packing the canoes we put in the boats at a ford that ran a shallow and constant stream over the road, which quickly turned into some gentle rapids. Getting on the water, I was slightly nervous, as I’d never white water canoed before. Having paddled down many rivers in a kayak with a spray deck on, it's a totally different feeling being in an open canoe and only having a single blade. Sitting in the front of the boat we paddled down towards the first rapid. A nervous pain started stabbing me in the stomach. I suddenly found myself way outside my comfort zone.
As we hit the first rapid, the boat got caught on a rock. I quickly shifted my body to counterbalance the boat that was now tilted up at a high angle with the gunnel almost touching the water. It was probably the most precarious place you could imagine to have put the boat, and we’d only paddled about 50m. Seemingly, it wasn’t a good start to what was going to be a very interesting day. After being perched awkwardly on the rock for a few minutes, which felt like hours, we finally managed to shuffle our way off and back into the stream. The canoe righted itself with a bang and bumped clumsily across several other rocks as we went. I was now hoping the entire day wasn’t going to be like this.
Thankfully, the river widened and deepen a little, so became quite a pleasant paddle… well for a short period of time anyway. As my nerves eased, I tried to start reading the river ahead, anticipating any potential bumps and helping my colleague navigate and avoid them. After about half an hour, the river began to narrow once again and the land started to drop away at a much steeper rate. I became increasingly nervous, as I could see the bubbling white water in front of me getting funnelled down into an even tighter stretch of the river. Despite having a highly-experienced instructor in the back of the boat steering, I was a bundle of nerves as I clung on to my wooden paddle for dear life.
We sat midstream back-paddling and maintaining our position, as we discussed tactics of how we were going to approach and attack the next set of rapids. With a plan clearly in our minds, we paddled hard towards the first rapid and as we hit it, we turned hard right! With only inches to spare, we traversed the second rapid before swiftly changing direction again to negotiate a third one. With my heart pounding and my knuckles going white from gripping the paddle so hard, we slid through the final section and onto a fast-flowing rapid train that bounced us up and down, splashing masses of water over the bow and into my face.
A few hundred metres on, we came to yet another section that was even more extreme. Pulling off into an eddy, we breaked for lunch and examine the rapids ahead from the riverbank. What was becoming increasingly obvious, was the fact the hills were getting steeper around us and we were getting funnelled into a gorge. After lunch and having walked up and down the river examining options, we decided to portage the boats for a couple of hundred metres to avoid some of the more extreme rapids. The feeling of relief rippled through me as I really didn't want to be going down a grade 3 rapid that might’ve slammed us straight into a rock.
It quickly became apparent that canoes weren't really designed to be carried and despite going around some of the rapids being a much safer option, it was an arduous task dragging the canoes and our equipment over the rocky embankment beside the river.
Finding a calm little eddy on the other side, we slid the boat back in and continued on our way. This didn't last long, as the gradient of the river increased and the rocks either side began to appear pillar-like as they reached up higher and higher.
After hitting a few more rapids, the land seemed to just drop away. Pulling in to another eddy, we got out of the boat, and assessed what was a massive grade 3 rapid that split into two streams. Both directions were filled with nasty looking strainers ready for their next customer. Those of you who aren’t familiar with a strainer, it’s an object in the water, usually a tree branch or similar that catches solid objects as the water goes through it. Much like when you cook pasta and strain the water, the strainer in the river will capture you and hold you there. The difference being you don't get tipped out onto a plate and served with a nice tomato and basil sauce, you just get pinned there and drown. Strainers are deadly objects that you want to avoid it all cost.
We’d now hit a point in the river where it was no longer safe to paddle, nor was it easy or suitable to portage due to the increasingly large rocky outcrops. Emptying everything out of the boats we decided to line them down the rapids instead. Lining, if you haven't come across that either is where you attach a rope to the boat and allow the boat to float down the rapid whilst you use the rope to guide it. Sounds easy? Not quite... If the boat tips over at any point you need to let go of the rope immediately. The problem is that as soon as a capsized canoe fills with water, it suddenly weighs around 400kg. Unless you have massive guns, you’ll basically get snatched off the rocks and dragged down into the water, which is not recommended.
Lining the boats, followed by 100m of paddling, then several hundred metres of portaging and another extended lining took around two hours. The end of which we’d covered about 500m! The air felt cool as the sun hung low in the western sky. What was supposed to take a couple of hours in total, was now well into its sixth hour. Looking on the map, there was relief in sight as the river appeared to once again broaden. Back in the boats after another short portage, we paddled forth hoping our reading of the map was correct. The terrain around us had changed slightly. It was looking promising that the worst of it was over. As we rounded the next bend, a feeling of relief flooded over me. We were now back to a wide smooth flowing section of the Murrumbidgee!
With the light fading and the day well and truly done, the sight of Thawa Bridge ahead in the distance was a wonderful sight to see. It was just before dark as we stepped out of the boat. I felt a sense of achievement! Despite it being a harrowing experience at the start of the day and feeling completely out of my depth, it’d turned into an excellent adventure.
Often at work, we can become stagnant in our repetitive roles. Experiences such as this push us and remind us that we must also be prepared to push ourselves outside our comfort zones if we want to grow. There’s no point in telling kids they need to push their boundaries and limits, if we’re not prepared to do it ourselves. Feeling the fear that your students feel when they start a new activity for the first time is an important part of understanding why we do what we do.
Experiential education is so important for the continuous growth and improvement for both teacher and student. If you find you’re happy, content and comfortable day in day out at work, you're simply not pushing the boundaries hard enough. Even if you have a program that works exceptionally well, there’s always space for improvement.
Challenge yourself! Go out and find options B, C, D and in doing so experience something new. Ultimately, the more we test our comfort zone, the more we grow. The more we grow in ourselves, the stronger and more confident we become in our own lives. This strength and confidence translates into far better teaching and mentorship for our students.
There’s always a lot to think about when preparing for an outdoor ed camp. Assuming you know where you’re going and what you’re doing sorted, then it’s time to prepare the finer details.
For most teachers, this is where it can become overwhelming. Often the feeling is, “I want to run an enjoyable and safe trip… but where do I start?”
The first thing to do is develop your risk management plan. Many other things will simply fall into place once this is done. Although the bane of many teachers’ existence, a good risk management plan can save you considerable time and effort down the line.
When building your plan, look at your daily routine and work out what the key risks are for each activity and how you will accept, eliminate or mitigate these risks. You’ll need to consider things such as time of year (season), weather, temperatures, location and emergency exit points. Add to this the specific risks for each activity in those locations at that time of the year and you’ll start to build a picture of what your key risks are and how you’re going to address them.
With your risk management strategy created, remember, this is a living document not a copy and paste job which just makes up part of the ‘annoying paperwork.’ All staff need to be aware of risks and mitigation strategies and be prepared to react and respond if and when it’s needed.
The next step is to sort permission notes, get updated medicals and provide a student packing list with all the items they need to bring (and things they shouldn’t). Have a detailed plan ready to go before you send this out to parents. You’re bound to get lots of questions so the more detailed the itinerary you can provide upfront, the better.
For the equipment list, clearly specify quantity and quality of what’s required. Whilst I know some parents might not be able to supply this, as a matter of safety, it’s important that you’re able to cater for any shortfall. One of the most important pieces of equipment is a set of thermals. Even in warmer months, it’s good safety practice to carry some thermals in case of emergency and if you’re running an autumn or winter camp, it’s essential that all students have a set. The reason being (not just to support our great wool industry), hypothermia is always a significant environmental risk due to wet and windy conditions in Australia.
With permissions notes, medicals and gear all sorted, it’s time to brief everyone! This is often overlooked, but it’s vitally important to run a pre-camp briefing for staff and students. This goes back to pro-active risk management. Set the scene, set the expectations and build the excitement for camp. After all, you’ve just spent weeks preparing something very special it’s now time to tell everyone about it! Showing images from a previous camp and location on a map, is a great way to put into perspective some of the experiences they’re about to have.
With all this done, it’s down to the last items and you’re ready to go! First Aid kits, spare Asthma Puffer, spare EpiPen, any medications, groups lists, medical summaries, food and you’re good to go! By the way… did anyone book the buses?
I see this so often in experiential education. A teacher either gets so caught up in running an activity that at the end of it, there isn’t the opportunity to debrief, or worse, it's simply not even part of the program.
Neither are good approaches, but not having any form of debrief or reflection factored into what you’re doing, is a huge mistake and a wasted learning opportunity.
Experiential education is not just about running fun activities. If it were, it would be called a holiday camp. Yet this couldn't be further from the truth, despite some teachers thinking of it as such. Experiential education is about providing opportunities through real challenges and being able to reflect on how everyone worked through and faced each challenge.
It's essentially the business of providing practical learning experiences that have real measurable consequences as a mechanism for pushing students outside their comfort zones. Through doing this, we’re able to build positive relationships, increase social awareness and promote personal growth.
Often the specific activity through which this is done is quite irrelevant. It really doesn't matter if you hike, canoe, mountain bike, abseil or kayak, so long as the activity is suitably challenging for the students and will extend all involved.
What does matter however, is what you do after the activity is over. During each challenge, you should be actively monitoring the performance of individuals and the group. Keep in mind any stand out behaviours both positive and negative, but also note those in the middle who may lack confidence or just not even try. It's a lot to keep an eye on. However, the more time you spend with groups, the easier to become to know what to look for.
At the end of the activity, it's time to debrief and reflect. Not doing this is a massive mistake for experiential education, because reflection is where the value of the learning comes in. If a group fails at an activity, it's pointless just to say, ‘just try harder next time.’ This is a cop out on the teacher's part and what does try harder even mean?
You need to explore reasons for the failure and discuss this with the group. An activity such as raft building for example is a great test of teamwork, planning and execution. More often than not, I see the crews go down with the makeshift crafts. So why does this happen? Is it that they don't try hard enough? Well no, it's usually because in the excitement and pressure of a time limit, they rush things, they build before they plan or they plan for a craft that is great on land, but not suited to the water!
Whilst this sounds just like the daily operations of a government department, it also produces a similar result. It's not until you gather the group together and talk through the experience, that they start to learn from it. I usually bring in other relevant examples from their lives and get them to think more broadly than just the activity itself. Questions such as, “What’s something else you’ve experienced that didn’t work because you rushed into it too quickly?” Or, “What's something else you have to carefully plan out to make sure it works?”
It's through reflections that the real learning occurs. I've seen far too many teachers run this sort of activity and because everyone ends up getting soaking wet and it descends into organised chaos, they think that it's all over when the students get out of the water. However, the opportunity for learning has only just begun!
It’s your qualities as a teacher that then comes into play to tie in all of the related social and emotional themes to effectively debrief the activity. The more challenging the activity, the greater the need for your group to reflect on it. You’ll often be surprised by the comments students make when you use the experience to reflect on a bigger picture issue or question.
One of the most powerful comments I've heard was after a caving exercise where the students had to make their way out of total darkness. I mean total darkness! There were no luminescent glow worms to help you out. You couldn’t even see your hand in front of your face. The only way out was to shuffle along a cramped passageway on your stomach and hold onto the person ahead of you. When we finally emerged from the cave and debriefed the activity, one student, who was afraid of the dark said, “I could feel my friend holding my hand. He kept talking to me the whole time and I knew I'd be ok.” This then led into a wider discussion about looking after each other and some amazing comments from other students in the group.
I never know what to expect when reflecting on an activity, but the bottom line is that it’s a must for each and every program you’re running. It’s through this sort of reflection, that students and ourselves are able to learn the most.
One pill makes you larger and one pill makes you small
And the ones that mother gives you, don't do anything at all
Before you get too worried about my state of mind, if you haven’t worked out the reference already, you should go and play White Rabbit by Jefferson Aeroplane. One, it’s a cool song and two, it’s suitably trippy for this article! If you don’t get what it all means, that’s ok. It’s basically a drug trip song that’s used in just about every TV and movie drug montage ever with the connection to Alice In Wonderland.
Anyway, before I explain it to death, this week, we’re talking about drugs!!!! Today there’s no shortage of them. Students are on just about everything you can imagine to get them moving and motivated, to slow them down and focus them. To stop them sleeping, to make them sleep. To make them more productive, to make them less destructive. To fight bacteria, to promote bacteria. To balance them out, to unbalance them out! To get them regular, to stop them being too regular!
It’s a wonderful world of pharmaceutical profits in every schoolbag! Doctors seem to give out drugs more often than candy… which they’re no longer allowed to give out, because candy may contain traces of nuts.
Whilst drugging kids up to their eyeballs is entirely up to the parents and their doctors, the problem is that teachers then get lumped with this huge responsibility of administering medications when they take students away on camps. Most teachers in my experience are ill-equipped to do this and lack the confidence to do it properly.
In most cases, giving medications is fairly straight forward. You look at the packet and what it says on the box and you follow the instructions. Generally, it’s usually no more than giving a pill, a puff or a small dose of some sort of liquid. If staff are being asked to provide an injecting service, perhaps mum, dad or the doctor should come on camp instead.
Even though it’s a fairly simple process, it can be overwhelming with everything else that’s going on during camp. I found this to be the case on one camp program where we had a lot of students who required daily medications and a lot of other things happening at the same time. It wasn’t until one teacher forgot a student’s ADHD medications in the morning that the problem became really apparent. If you can imagine Bart Simpson on steroids, that’s pretty much what the student turned into without his meds. It didn’t make for a good day at work. Instead, it was just containment and damage control until bedtime thirteen hours later. It’s not something I ever want to go through again. The problem is that it’s so easy to forget medication in this way as one distraction on camp can lead to another and whilst every teacher is trying their best to manage, sometimes things like this can slip through the cracks.
So, how did I solve this crack problem? Well I built an app to remind teachers when medications were due. It triggered alerts 5mins before the medication was due and then another 5mins afterwards if something was missed. Then it was a simple checkbox that showed the right medication, the right student and once it was administered, it was timestamped. This became a core feature of the Xcursion platform and now one of its most frequently used functions.
So now despite the tidal wave of speed coming your way to slow those manic kids down, you can be assured that you’ll be able to get every pill to every student that needs it, on time, every time. It will leave you comfortably numb and happy in the knowledge that you’ve supplied a stack of controlled drugs to small children and prevented them from go troppo all day.
But if you don’t have a way of tracking this with something like the Xcursion app and instead decide to go chasing rabbits, and you know you're going to fall. The best defence when things go completely wrong is to Tell 'em a hookah-smoking caterpillar has given you the call. Just ask Alice, when she's ten feet tall…
If you’ve ever read anything about organisational management, be it on team building or leadership in the workplace, you’re bombarded with discussions on ‘culture.’ Culture is basically the shared values and beliefs that a group of people see as important and sets the standard for social and behavioural expectations within the group.
I’ve worked for schools which have had good cultures and some, unfortunately, which have had very bad cultures. The result of a school’s culture, good, bad or indifferent, impacts on the quality of the educational experience, the welfare of students and ultimately their growth, development and ability to transition out of school and mature over the long-term. You only have to look at recent examples of initiations happening at some university colleges in Australia to see how bad culture can lead to horrendous situations. Consequently, developing a positive culture with clear behavioural expectations within the school is vitally important for both social and academic growth. How exactly can outdoor education help?
Outdoor ed is a fertile ground for helping build a positive culture within your school as the learning space provides a far more emotional context for learning. It’s this emotional and empathetic side of students with which you need to connect, to be able to build trust and help students develop understanding and empathy for others. To begin with, the outdoors provides us with unique spaces, contexts and experiences which are vastly different from that of the regular classroom. It changes people’s states of mind and when you change your state of mind, you can learn, grow and develop far more effectively.
In a noise-filled digital world, an outdoor education experience is an opportunity for students to disconnect from the noise and reconnect with themselves and their peers. Taking a group out into a wilderness setting will change the dynamics for them and often students will become more open to discuss feelings, concerns and share stories and experiences which they would otherwise never share. When they have the time and headspace to do this, it enables you to work on all the soft skills such as empathy, teamwork and helping others, not because they have to, but because it’s the right thing to do. It’s often hard to convey these sorts of ideals within the structure and busyness of a normal school day, but when students are put in a situation where they have to live and experience something for themselves, that’s when you can get significant gains in a short period of time.
However, outdoor education experiences are not a quick fix solution and it can’t be done in isolation. What happens in the outdoors needs to be effectively transferred and translated back to daily school life for it to have any real impact. To begin with, ask yourself, what do you want to achieve from your outdoor program? Is it just a fun experience for students hiking or canoeing in the bush? Or is it far deeper than that? Are you aiming to push comfort zones, test thresholds and building resilience? Are you aiming to develop students’ empathy for others? Understand diversity? Gain independence? Build healthy relationships? To maximise the effectiveness of your outdoor ed programs and consequently use them to help build a positive culture within your school, you need to be clear about your objectives. They need to be natural, genuine and acceptable within the school body so you can get strong buy-in from the staff, parents and students before you even think about going off site somewhere.
This buy-in across the board is extremely important, as you can’t develop culture in isolation. One residential program I worked on a number of years ago had a few cultural problems to say the least. One of them was a confusion over what the actual aims and objectives were for the program. On the one hand you had experienced outdoor education staff who would lead the expeditions with clear set expectations that the students were leading each trip and were responsible for everything. The only time we would step in was if there were a safety issue. On the other hand, you had teachers back at base who were teaching lessons during the day and providing an old style of boarding house supervision at night with an overwhelming sense that the students needed to be constantly directed and told what to do. This was a massive disconnect, which ultimately left students confused and feeling disempowered, as they were expected to be independent problem solvers one moment and mindless regimented robots the next. Admittedly, this was an unusual situation. However, it highlights how an outdoor program can’t successfully shape culture in isolation. The learning and expectations need to be carried and supported back into the classroom and daily life at school, otherwise the value of the experience can become seriously diminished.
In contrast, I was working for a school in Melbourne and had the great opportunity to go out on a rock climbing expedition with a group of year 10 students. One of the students we took out with us was a special needs student who usually had a carer with him. However, this time there was no carer. I went on the trip fully expecting to spend most of my time looking after this one student, but to my great surprise all of the students in the group took it in turns to help him. They made sure he was included in the group, made sure that at meal times he was looked after and they genuinely encouraged him every day when rock climbing, even though he couldn’t do any of the climbs the other students were doing. This was an amazing thing to see. Each night after dinner, we ran a debrief about the day and discussed some wider issues around social responsibilities. The thoughtful ideas that were expressed by the students blew me away. This was a school that had instilled in its students a wonderful and genuine culture of caring for others. There was no confusion. There was no disconnect. There was a natural clarity of responsibility and purpose.
When I looked back at the way in which the outdoor education program was sequentially structured at that school from year 5 through to year 10, I could see how the clear aims and objectives, the staff, student and parent buy-in and the continuation of the same themes of community service and social responsibility back at school were all working together to help build this very positive culture. This is the critical key to success and can provide enormous benefits for students and staff throughout their time at the school. If you want to develop and shape positive culture in your school, then leverage outdoor experiences by setting clear goals and expectations and transferring them from what happened in the outdoor context, back into the wider context of life at your school. The process does take time, but the benefits that you’ll see over the long-term can be astounding.
To really understand how incompetent some people are when it comes to reporting incidents, you need only look at my old school. Wait, no… not the one of which you’re thinking! Let’s go back further to when I was in a Government high school myself.
It was the 90s, an almost lost decade when the great fashion styles of the 80s were now dead and replaced with slightly more conservative hair cuts and mobile phones that came in a bag. Yes that’s right, A mobile didn’t fit in your pocket. It came in its own bag. They were enormous! I remember that everyone thought that people who carried their own bag phone around, must have been either super important, or a complete tosser! In reality, it was the latter, but I digress.
Whilst I prefer not to talk about my high school experience, because it could lead to far too many expletives being used in every sentence, the remarkable thing about life is the fact that we can learn some great lessons from complete idiots. Just take a look at the Darwin Awards, which is a great testament to this fact. Sadly, I don’t have another contender for the Darwin Awards on this occasion. However, there’s no shortage of idiots involved, so for those of you involved in risk management, this is what not to do when your school bus gets hit by a semi-trailer.
Now it wouldn’t be fair to talk about the day trip to Narrabri without putting it into some sort of context. Why were we travelling two hours from Tamworth in Northern NSW to Narrabri just to have an argument?
For me, this was one of the most exciting days of the year. It was the regional debating championships and for one, it had me out of school for the day, which was always preferable. More importantly, it was one of the best debating competitions around. Sadly, the English staff who were supposedly running debating, didn’t share this view. Since it wasn’t Rugby League, the rest of the school had a dim view of it as well. The only time I’d actually been to Narrabri for the championship was two years before when I was in Year 7 and we did very well, getting into the finals but coming runner up at the end of the day. The next year however, one of the students slept in, and so rather than leaving one student behind, the stupid teacher waited and did nothing for an hour and a half, until the student got on the bus. We arrived massively late and forfeited every single debate. Yet another stellar moment for the English Department.
However, I’ll leave it at the fact that the English Department and I did not get along. There was some unpleasantness. I remember in Year 12, I was excluded from the debating team for apparently being too argumentative… but that’s a much longer story for another time!
Back to the matter at hand. I was thrilled to be heading off to Narrabri for the day of debating. It was a knock out impromptu debating competition, which I loved and given the previous year’s mess, I was eagerly anticipating getting there and at least competing in the first round!
Despite the fact that it had been raining overnight and drizzling that morning, all was going well. I was picked up on time in town, which was a pleasant surprise. Jumping on the bus, I found a seat right in the middle of the mini-bus on the driver’s side. It was on the outskirts of Tamworth when I first noticed the bus seemed to be all over the road. It was raining more heavily and the driver, one of the illustrious English teachers, had managed to slip the bus off the road twice into the soft verge at the side of the bitumen. On the second slip I banged my knee hard into the seat in front of me. “What an idiot,” I thought. (I was thinking worse than idiot… but I’m keeping this PG). This year we were in no hurry, but the teacher seemed hell-bent on racing the whole way there.
Another twenty minutes on and with a few more bumpy shunts all over the road, we were close to Gunnedah and approaching a narrow bridge over the Mooki River. It was raining. We seemed to be speeding in a bus that had already slipped off the road a number of times and now were approaching the narrow wooden Mooki Bridge. I glanced up to see a semi-trailer heading in our direction. It was half way over the bridge. Then everything suddenly slowed down.
I don’t remember hearing the screech of the wheels, but at some point the teacher had slammed on the brakes, the wheels had locked up and the bus spun around in slow motion 90 degrees. We were now sliding sideways straight along the road, completely out of control. Out my window, a massive bull-bar- covered grill was coming straight for me. Nothing profound was going through my mind as I grabbed to push my back hard into my seat and braced myself against the seat in front. There were no seat belts and we were about to be T- boned in the middle of the bus.
It was the quick thinking of the truck driver who saved us that day. As I watched helplessly from my seat, the massive bull-bar came closer and closer. Suddenly the rig of the semi-trailer veered sharply left. It’s wheels shifted and rumbled off the side of the road. The driver was now trying to turn hard left and the bull bar was facing slightly away from me, but with the truck close to us now and with nowhere left to go, I held my breath. The bus was deathly silent.
The most frightful, deafening sound of crunching metal smashed the silence. The semi had clipped the rear of the mini bus. The side windows shattered. Glass sprayed slowly through the air like a thousand diamonds hovering slightly, as the bus spun violently, before arcing to the floor. Glancing back, I saw the semi-trailer roll onto its side and into a ditch next to the road. We came to an abrupt stop. I sat there stunned as everything seemed to return back to normal speed. “I’ve got to get off the bus,” I thought. “What if it explodes?”
With my ears ringing, I could now hear screaming and shouting throughout the bus. All I could think of was what if another truck comes along and hits us? I scrambled off the bus. It sat awkwardly, still halfway across the road. The massive semi-trailer lay motionless.
Despite our teacher being a massive tosser, unfortunately he didn’t have an enormous bag phone, so we had to call emergency services 90s style!!
I ran across the old narrow wooden bridge to the other side. Sure enough, another truck was picking up speed as it headed out of town. Standing in the middle of the road I flagged him down. I can’t remember what I said, or even if it made any sense, but with wreckage strewn all over the road ahead, it was fairly obvious we needed help. The truck driver got on the CB radio and soon we could hear the sounds and see the flashing lights of the ambulance and police racing towards us.
A couple of students were still on the bus. The teacher had run off to the other vehicle and not bothered to check on any of us, despite the common sense rule of check your students! Given the fact he should have owned a bag phone, this wasn’t surprising in any way. As in every movie climax after the life or death conflict has been resolved, the flashing lights and uniforms around us seemed to create a sense of calm. I think I was too stunned and possibly concussed at this point to really be feeling anything. Although, I remember thinking, “We’re going to be late for the debate again!”
A couple of students and the truck driver, who in his superb efforts to save us had broken his leg, were loaded into ambulances and rushed off to hospital. We were loaded back on the bus which still could be moved and driven to hospital. To say I was reluctant to board the bus was an understatement, especially with that guy at the wheel, who in my opinion was completely responsible for everything that had just happened. However, the police determined the bus could be driven only about 4 km to Gunnedah Hospital.
We sat around and waited to be seen in hospital. One after another, a doctor checked us. My knee was sore and I felt exhausted. Otherwise, I was fine. For us, the ordeal was pretty much over, but for everyone else it had only just begun!
Thanks to modern forms of communication at that time (the CB radio), which could be easily listened into by anyone, the 8.30am local ABC radio news had already broadcast the accident informing all the northwest that “a bus from a Tamworth school had crashed.”
Panic arose for some primary school parents whose children had left that morning for Canberra. The 9am news stated, “The bus was not from Oxley Vale School.”
The phones at our school, those ones that plug into the wall, went into meltdown, as only a tiny bit of information was released on the radio. By 11am, the school was named. It didn’t say that it was the debating team, a significant point by which most parents would have known it didn’t involve their son. Everyone, however, had assumed it was a football team or some other excursion and thus many parents were trying to ring one phone number all at once. The parents with children in the debating team had also found out and couldn’t contact the school due to the phones being engaged.
If there’s one thing you should do in the event of a critical incident, it’s inform the parents of those involved as soon as you can! Release a detailed statement to the rest of the school community based on clear facts and in line with the needs of the community. Failing to do so, creates more problems. It creates panic and uncertainty and parents will fill in all the blanks you’ve left for them with their imagination. Soon parent imagination can turn into pseudo facts and you will have an even bigger mess on your hands. It’s hard to respond to that and much harder from which to recover.
Rather than using another phone line to call the parents of the students who were involved, the school did nothing. Yes, that’s right! Nothing at all! The hopeless response to this major incident is probably one of the reasons why I believe risk and incident management is so important. Seeing people do something so badly, usually prompts me to do the opposite and make sure it’s done properly.
A teacher at the school told my older brothers and gave them the tiny bit of information that was heard on the radio. One brother rang our mother at her work with the words, “The bus has crashed, but David is all right.” She in turn rang our father at his work and he kept dialling the school number to see if he should drive to Gunnedah or where.
The school sent a teacher in another bus to come and pick everyone up from Gunnedah Hospital. There wasn’t anything wrong with this in itself. We were collected at the hospital, driven back to Tamworth and dropped off either at or near home or at a parent’s work with no meet and greet to the parents, nor any sort of handover. I was the only student with immediate parent contact. One boy was set down in town and had to wait about three hours for his regular school bus to take him home to Manilla.
A number of students were dropped off at empty houses. After almost being killed in a horrible collision with a truck, the teacher somehow thought that dropping shaken teenagers off at an empty house was an appropriate thing to do! Even the most useless and incompetent teacher should have known better than that! Perhaps the teacher who picked us up should have been carrying two bag phones. As he was head of welfare for the school, it’s rather ironic that he appeared to know nothing about student welfare, but again that’s my opinion and a much longer story for another time in regards to what I believe was his incompetence and inability to fulfil an important role.
The idea that it was ok to drop students off at home when nobody was there after a traumatic road collision was stupid even for the 1990s. I remember being dropped off at Tamworth West Primary School where my mother was teaching her Year 4 class. I wandered in, still possibly concussed and remember lying down somewhere in the classroom and falling asleep. Mum sensibly refused to take me home in her lunch break.
What should have happened? All students should have been driven back to school. No one should have been left alone. Day boys could have been left under Matron’s watchful eye, until their parents arrived to collect them. Boarders could have been supervised by Matron and/or their dormitory master.
From an incident response and management point of view, the lack of communication was pathetic. It might have been a lack of training, a lack of response planning, or just the fact that I went to a school that appeared to be run ineffectively. The bottom line was that there was no plan in place if something went wrong. It was evident that everyone was simply making things up as they went.
Whilst critical incidents are fluid in nature and you may need to respond in an inter-active way to contain the initial situation, there is absolutely no reason why any school or organisation can’t have clear actionable steps in place to be able to respond quickly and effectively to a major incident. It’s vital that you inform parents and if needed, draw on resources in the wider community, such as local radio.
Over the past 25 years, at no time did anyone from the school contact my parents to let them know what happened! At no point was the incident ever debriefed! At no point did anyone ask about the debating! Two years in a row, we’d forfeited the most awesome competition in the region and to this date, the school still hasn’t officially told anyone that the bus crash actually occurred.
The Principal suddenly left the school and the questions about the crash, that parents asked at the P & C meeting, were unanswered.
Despite all of this, I learnt some very important lessons as to what not to do in a situation like this. One thing it highlights though, is the fact that for all the carry on I’ve seen over the years from people who don’t understand risk management and incident management, the fact remains, being on the road with students is one of the highest risk factors possible.
Driving to the conditions, avoiding peak periods of traffic and having a fatigue management policy and procedure in place is vital to reduce this transport risk that’s part of every trip away from school.
Let’s put this back in context. We were going to a debating competition!!! Sounds very low risk and not even worth doing a risk assessment on, yet had the truck driver not reacted the way he did, our bus would have been cut in two and a few more sun-bleached crosses would have stood scattered at the side of the road, lovingly surrounded by flowers, tended only, in decreasing frequency, by the broken families who were never told what really happened that day.
Over the past three years, as I've worked on various outdoor ed programs, I’ve seen a pattern repeating itself over and over again. With a new group every few weeks, I've found the same kind of engrained beliefs the students have about themselves presenting again and again at the start of each program.
When the students arrive, I run a session on goal setting. In this, we outline why we set goals, how we go about achieving goals and why we should be setting goals outside our comfort zone! Despite this, it’s not until we actually get out into field and start doing some challenging activities that students get the opportunity to field-test their skill level and resilience.
Often we’ll be running an activity where the students have little previous experience. As a result, they’re hesitant or even fearful of the activity. The feeling of pushing outside one’s comfort zone starts to solidify in the students’ minds. However, I've noticed an increasing number of students shy away from activities that involve any form or risk, or perceived risk of failure.
Some of this feeling of fear is perhaps due to lack of experience. Other fears however, are often inherited from external sources such as parents and family who may have misguidedly told their children to always ‘Be Safe!’ ‘Don't take risks!’ and because their children are so perfect, they can't possibly fail… at anything!
One of the problems this creates is an irrational fear of dangers that don't actually exist and the fear of failure to the point that it's better not to try, than to risk being seen as less than perfect. The number of ‘perfect’ children I now find who have such low self esteem and lack of self belief is astounding!
When setting up activities we run, especially when we’re looking at abseiling, surfing, high ropes courses and even riding a bike, I say to the students beforehand, ‘Don’t always believe everything you think!’
I usually get blank stares, ‘What’s he talking about?’ I leave it at that! I don’t go into any other details before starting the activity.
Whatever the activity may be, I make sure that it's designed to push the comfort zone and boundaries for each and every student.
Because of their pre-existing self-beliefs and low-levels of resilience, more often than not the students will go into an activity thinking, ‘I can’t do it!’ It's really just their first line of defence to avoid their fear of failure.
Whenever they tell me, ‘I can’t do it,’ I generally respond, ‘Why not?’
In return I usually get ‘Because…. Blah, blah, blah!’
By this time, I've tuned out as they’ll throw up every possible excuse to avoid trying. These excuses tend to come out in rapid-fire succession, just in case the first one doesn't sound believable enough, they've got the next one ready to go!
What they're basically saying is, ‘What excuse can I make up to protect myself from possibly failing?’ and it's this fear of failure that's increasingly driving behaviours in students.
However, unless there’s some pre-existing medical condition, or some real reason as to why they can’t participate, I ignore their complaints about not being able to do it and instead encourage them to give it a go!
Whatever the activity, we’ll graduate it throughout the day to increase the level of challenge. For example, in mountain biking, we’d start with simple biking skills, how to set your seat height, how to pedal, how to change gears, how to brake, a very important aspect. We move on to how to go over an obstacle, how to go over an obstacle when moving at speed, how to go over multiple obstacles in succession and how to negotiate around berms, downhill at speed. The activity is therefore getting harder and harder, but it's graduating at a pace with which the students can manage.
Suddenly, without realising it, the students are riding on relatively steep terrain covered with some serious obstacles. A couple of hours ago they were telling me, or more to the point, themselves, that they couldn't do it!
With a ropes course, we start with low ropes, which are literally one step off the ground. They're simple stable challenges. However, after this, we ramp it up to a high ropes course where there's an increased perception of risk.
We often have students who are afraid of heights and this is a great activity to seriously push them outside their comfort zone. It makes them feel fear, it allows them to confront their fears head on and I work closely with these students to pushing them through that fear and enable them to truly challenge themselves and their firmly held beliefs. Once you can get them to punch through those self doubts, then their attitudes change, their confidence growth with it.
The same is true with surfing because a lot of students have never surfed before. Some are afraid of the water. Some are afraid of the surf. Some are afraid of getting eaten by sharks. The reality is though, you’re more likely to get killed by a vending machine falling on top of you than you are getting eaten by a shark. But people are still afraid.
No matter what the activity, the biggest challenge for students always comes down to all of the irrational fears that run through their minds telling them they can't do it.
However, once you get them involved and engaged in an activity, the fears disappear from their mind. They forget about all the excuses they made up as to why they couldn’t do something because their minds are now focused on the here and now and before they know it, they’re actually doing the thing they told you they couldn't.
I love to see this when it happens and I use this to positively reinforce those affirmative risk-taking behaviours that the students have pushed themselves to do.
In debriefing the activity, I revisit the issue of facing fears, happily saying to the student, ‘You’ve just achieved something that you told me you couldn’t do. Two hours ago you told me, “I can’t do it,” but what’s happened?’
I encourage all the students to respond individually. Invariably they’ll say, ‘I did it!’ And they’re really excited about it too. You can see it in their faces and in their smiles. They’re excited to have conquered their fear. They’re excited to have done something they’ve never done before.
To conclude the debrief, I’ll do a summation then reinforce my original statement, ‘Don’t always believe everything you think.’
Suddenly, I see lights going on! Some students are having an aha moment! What I said at the start is now making sense. Whilst they mightn’t remember it at the start of the next challenging activity, I’ll remind them of it and consequently they start to further process how to better approach challenging situations.
When students begin to realise their thoughts can shape so much of their lives in both positive and negative ways, this can become a powerful tool to help them master their approach to new challenges and experiences. Instead of telling themselves they can't do something, they've now got a power reference point of how and why they can do something they never thought they could.
Using briefing and debriefing frameworks to provide relatable learning moments, is vital when working with teenagers who might not always feel comfortable nor confident in everything they’re doing, even if they pretend to be.
Whilst life’s not all high ropes, mountain biking and shark dodging, when students can use these more challenging experiences and relate their success in these back to every day life, they start to become more resilient and realise they can push through other challenges they face.
Relating outdoor activities back to a wider context in this way, can be extremely effective in helping teenagers to push themselves outside their comfort zones and grow. It helps them to adopt a better mind-set for the way they should approach the next activity, or the next family matter or the next big decision they need to make in their lives. Chances are if you do the same, it could help you to push through some of your own long-held fears and apprehensions.
So remember, Don’t always believe everything you think!
An operational management plan is essentially the standard operating procedures for your program. Now I hate the term SOP, because it always feels like it's a set of rules that's written down, which ultimately guarantees that nobody ever reads it. So what's the point? Like anything involving people, logistics and risk, it needs to be a living, breathing process that all staff are part of. It has to be clear in the minds of all staff what the process is to run a safe and effective program.
With any experiential education, you need to have some very clear structures in place to both ensure the smooth operation of activities, as well as contingency plans if something goes wrong. Some organisations are obsessed with risk management plans and waivers, thinking this is all the planning they need. They've kept their lawyers happy and there's a document they can produce to prove they at least thought about something before leading the group into the valley of death. Well, there's quite a lot more to it than that and this is where many organisations go wrong.
You’d think it goes without saying that you need a plan, an itinerary, a schedule, risk assessment, student medicals, permission notes, or at the very least a class roll! However, I’ve regularly seen the focus of planning to be on only one or two of these components, rather than properly addressing them all. You must address them all! There's no point in having an itinerary and risk assessment written and not having the logistics and staffing in place to execute your plans.
You always need a functional end-to-end operational plan, that is flexible enough to handle multiple contingencies. Therefore, you need to plan for everything from the perfect operation to various “what ifs” for minor hurdles, emergencies and full crisis response. An effective response though has more to do with the staff’s mental state and ability to respond and adapt to a fluid situation, rather than a rigid written plan that's immediately forgotten when confronted with a complex crisis.
I've seen this done very well, but also extraordinarily poorly, especially when people aren't operating programs all the time and they feel they need to make things up as they go. There's a huge difference between being adaptable and making stuff up on the run. So one massive hint here, Don't Make It Up As You Go! Have a well-structured, executable plan that everyone’s part of that can be quickly enacted if something goes wrong.
What if the weather changes? What if an emergency happens? What if a crisis happens? Are you prepared to switch it up and respond quickly and effectively? I've seen some great written risk assessments where I have mused, ‘wow they've thought of everything!’ but then looking further on, no contingency plans nor any real idea as to how to manage an emergency or crisis.
It's Never Nice Getting Hit By This
I've seen and worked on programs (thankfully not run them) where the organisation had a ‘nothing will ever go wrong’ approach. This is where everything is done on razor thin staffing, based upon the idea that everything will go exactly to plan and I mean exactly to plan! The danger of this, is firstly, it's idiotic in the extreme. When you're dealing with groups of students and staff in different locations and involving vehicles and equipment, something could eventually go wrong. If you have no flexibility and adaptability factored in, then you're asking for a lawsuit and in fact, you deserve the horrendous experience of being dragged through the courts for your stupidity. I never felt safe, nor comfortable on this program. Thankfully, when I brought it to the attention of the organisation and they couldn't see the problem with it, I left and found another place to work that did.
This ‘razor thin’ notion, usually done to ‘save money,’ that works off the basis that everything will go exactly to plan, just increases the pressure, stress and fatigue on staff, which adds to the inevitability of something going wrong. Philip of Macedon (Alexander The Great’s father) put it very nicely. ‘No plan survives contact with the enemy.’
So with that in mind, here's an outline of how I develop an operational management plan:
If you plan around these 10 steps, then you're well on the way to having a safe, enjoyable and rewarding experience for everyone involved.
Write something about yourself. No need to be fancy, just an overview.